Privacy Policy

Last updated: March 2026

1. Introduction

RentStable NYC ("we," "us," or "our") operates the RentStable NYC website and alert service at rentstablenyc.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using RentStable NYC, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect only what is necessary to provide the service:

• Email Address — required to create your alert subscription and deliver listing notifications
• Alert Preferences — neighborhoods, price range, bedroom count, and amenities you select
• Usage Data — unsubscribe actions, email opens, and link clicks, used only to improve deliverability and relevance

We do not collect your name, phone number, payment information, or any other personal identifiers beyond your email address.

3. How We Use Your Information

Your information is used exclusively to:

• Send you email alerts for rent-stabilized listings that match your preferences
• Allow you to update or delete your preferences at any time
• Improve alert relevance and service reliability
• Comply with applicable laws and regulations

We will never use your email address to send promotional messages from third parties or sell advertising against your data.

4. Data Sharing

We do not sell, trade, or rent your personal information to any third party. We may share information only with:

• Resend — our transactional email provider, which processes emails on our behalf and is bound by confidentiality obligations
• Law enforcement or legal process — only when required by law or to protect the rights and safety of our users

5. Data Retention

We retain your email address and preferences for as long as your alert subscription is active. When you unsubscribe, your email address is marked inactive. You may request permanent deletion at any time by emailing alerts@rentstablenyc.com.

6. Data Security

We take reasonable technical and organizational measures to protect your information, including encrypted storage and secure transmission (HTTPS). However, no method of transmission over the internet is 100% secure. We encourage you to protect your email account with a strong password and two-factor authentication.

7. Cookies and Tracking

Our website does not use third-party tracking cookies or advertising pixels. We may use essential, session-only cookies required for basic functionality (e.g., managing your preferences page session). No data is shared with ad networks.

8. Your Rights

You have the right to:

• Access the information we hold about you
• Update your preferences at any time via your personalized dashboard link
• Unsubscribe from all alerts instantly via the one-click link in every email
• Request complete deletion of your data by contacting us directly

9. Third-Party Data Sources

RentStable NYC cross-references listings with the NYC DHCR Rent-Stabilized Building Database — an official, publicly available government database. We also scan publicly accessible rental listing pages. We do not collect or store any personal information from these external sources.

10. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their email address, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email to active subscribers. The "Last updated" date at the top of this page reflects the most recent revision.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at alerts@rentstablenyc.com.